Fix Performance Management by Aligning it with Employee Mental Health
Most companies agree that performance management is broken. Employees dread annual reviews with their remorseless
Most companies agree that performance management is broken. Employees dread annual reviews with their remorseless 1–5 rankings. Managers know they have little positive impact. Yet companies dutifully trudge through the process every year, with no strategy to fix it.
COVID-19 has obviously taken an enormous toll on employee mental health, which directly impacts performance. It also made the already-tense evaluation process even more uncomfortable and nerve-wracking by shifting millions of employee reviews to Zoom.
As companies take tentative steps to figure out what the “new normal” is going to look like, they have an ideal opportunity to reinvent performance management for workplaces that have been turned upside down by COVID-19. The question is, where to start?